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Terms and Conditions

Welcome to TACS Car! By accessing and using our services, you agree to comply with the following terms and conditions. Please read them carefully to understand your rights and responsibilities when engaging with our services.

1. Introduction

These terms and conditions govern your use of our website, services, and any related interactions. By accessing TACS Car, you accept these terms in full. If you disagree with any part, you must not use our services.

2. Definitions

  • Company: Refers to TACS Car.
  • User/Customer: Anyone who uses our services or accesses our website.
  • Services: Includes car maintenance, repairs, diagnostics, and other automotive-related services.

3. Service Agreement

By booking a service with TACS Car, you agree to provide accurate information and follow any instructions given by our team. We reserve the right to refuse service if false information is provided or if behavior is inappropriate.

Service Limitations

  • All services are subject to availability.
  • Complex repairs may require additional time and resources.
  • We do not guarantee 100% resolution in cases of extensive damage or third-party interference.

4. Payment Terms

Pricing

  • Our prices are transparent and listed on our website or communicated directly.
  • We reserve the right to update prices without prior notice.

Payment Methods

  • We accept cash, credit/debit cards, and online payments.
  • Full payment is required upon service completion.

Refund Policy

  • Refunds are only issued for services not rendered or in cases of verified service faults.
  • No refunds for dissatisfaction without valid reasons.

5. Customer Responsibilities

  • Provide accurate vehicle information.
  • Follow post-service care guidelines.
  • Report any issues within 7 days of service completion.

Failure to comply may void any service guarantees.

6. Warranty and Liability

TACS Car offers a limited warranty on specific services. Warranty terms are as follows:

  • Routine Maintenance: 30-day warranty.
  • Repairs and Diagnostics: 90-day warranty.

We are not liable for damages resulting from customer negligence, third-party services, or natural wear and tear.

7. Appointment Cancellations and Rescheduling

  • Cancellations must be made at least 24 hours before the scheduled appointment.
  • Rescheduling is subject to availability.
  • No-shows may incur a fee.

8. Privacy and Data Protection

We prioritize your privacy. Our data practices adhere to our Privacy Policy, ensuring that your information remains secure and confidential.

9. Prohibited Activities

Users must not:

  • Provide false information.
  • Engage in abusive behavior toward staff.
  • Use our services for illegal activities.

Violation of these rules may result in service termination and potential legal action.

10. Intellectual Property

All content, logos, and service information belong to TACS Car. Unauthorized use is strictly prohibited.

11. Dispute Resolution

In case of disputes:

  • Attempt resolution through customer support.
  • If unresolved, disputes may be escalated to independent mediation.

12. Updates to Terms and Conditions

TACS Car reserves the right to update these terms as necessary. Updates will be posted on our website with the effective date.